Presume i am not the only one still not to be paid the bonus? My bonus is only worth a small amount but would still like it.....
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I got a notification saying all bonuses had been paid out, so you might wanna email or call them
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My bonus should be a grand and it remains zero
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Look at my post in the other threads.... there on it
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I aint been paid yet too
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@Schmitcattaxi said in Presume i am not the only one still not to be paid the bonus? My bonus is only worth a small amount but would still like it.....:
Look at my post in the other threads.... there on it
You see my issue here is that they are claiming all bar a few accounts have been paid...given that there are thousands of accounts, if I am not one of 'the few' then the chances of being paid are quite remote
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My guess is that 'a few' could well be hundreds as my Twitter and on here is full of people missing and I obviously dont follow all FI users. I doubt FI would want to publicly come out and say we have royally fucked up 25% (complete guess) of bonus layouts... they will want to limit bad press I would guess. Sure it'll get sorted out soon.
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Did you definitely opt in?
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I opted in .. (email confirmation) and still not received mine, only £20 but still..
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@R17-WKS same here am due around 30
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@HazzaJay212 said in Presume i am not the only one still not to be paid the bonus? My bonus is only worth a small amount but would still like it.....:
Same for me, opted in twice to play it safe and had email confirmation but still nothing
I opted in twice too, still no bonus, but for some reason they only email certain people! Shame
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@HazzaJay212 said in Presume i am not the only one still not to be paid the bonus? My bonus is only worth a small amount but would still like it.....:
Hope everyone's managed to get their bonus now?? Frustrated to not get mine yesterday, but it was there when I woke up this morning, so hope everyone else has had the same luck... Now to calculate it to see if it's accurate lol
Unfortunately not and just has another fob off conversation with live chat
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Still a no for me too and not even had a response back from them. Losing my patience a little now
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@Schmitcattaxi said in Presume i am not the only one still not to be paid the bonus? My bonus is only worth a small amount but would still like it.....:
Still a no for me too and not even had a response back from them. Losing my patience a little now
It's a great concept run in a tinpot way
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@Schmitcattaxi @CraigM and anyone else. Pick up the phone and call them.
Q- I need help that I can’t find on the forum, How do I get hold of Football Index?
0800 066 2650
MON - FRI 8:30 a.m. - 8 p.m.
SAT/SUN 9:30 a.m. - 6 p.m.Twiiter: @FOOTBALLINDEXCS
Email: support@footballindex.co.ukI got mine at about 5pm yesterday. The last thing is saw about the issue was on twitter posted at about 2am
"Please note: If you have not yet received your Cash Bonus (and DID Opt-In), this may be because of a written typo when submitting the Opt-In Form. Please contact Customer Support to resolve these isolated instances."
By that I think their opt in just says you are in even if your email doesn't match the system. When you should get a error saying account not found or something along them lines.
